Privacy policy

Who we are

kikki treats

Nieuwe Hemweg 4E, 1013 BG Amsterdam

KVK: 91157722

BTW: NL004873140B72

Email: hello@kikkitreats.com

 

We at kikki treats care about your privacy and keep things simple and clear. This policy explains what we collect, why, and how you can stay in control.

 

What we collect

• You share with us: name, email, shipping/billing address, phone (optional), order details, messages you send.
• Automatically (with consent where required): device/browser info, IP address, and cookie data for analytics/ads (only if you opt in).
• From partners: payment status (from our payment provider) and delivery status (from our carrier/fulfilment partner).

 

Why we use your data (and legal bases) 

• To process and deliver your order (payments, shipping, support) — because we need it to fulfill our contract with you.
• To run and protect our website (security, fraud prevention, uptime) — because we have a legitimate interest in running a safe service.
• To understand and improve our site — only if you say yes to analytics cookies (that’s your consent).
• To send marketing like newsletters or personalised ads — only if you opt in (your consent; unsubscribe anytime).
• To meet our legal/tax duties — because the law requires certain records.

 

Who processes your data for us (processors)

We don’t sell your data. We share it only with a few service providers who help run kikki treats:

• Store & hosting — to run our website and checkout
• Payment provider— to process transactions securely (we never see full card details)
• Fulfilment & shipping — to pack and deliver your order
• Email/CRM— to send order updates and, if you opt in, newsletters
• Analytics/ads, e.g., Google/Meta — only if you consent to non-essential cookies
• Authorities — if we’re legally required to 

All providers are bound by contracts that require GDPR-level protection. If data goes outside the EEA, we use approved safeguards (like Standard Contractual Clauses).